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Show Them Some Respect: Doing Better At Diversity and Inclusion

By Sergiu Maxim People Experience Manager, NTT DATA Romania

How have employee relationships and experiences changed over the course of the pandemic? NTT DATA Romania sought to find out, with results showing a wide range of perceptions: some celebrated the new forms of communication and others were dispirited by the decrease in in-office interaction. This leads to a challenging but crucial question: how can we make sure we all feel included in our organizations?

Why Now is a Moment That Matters

By Kevin Eikenberry Thought leader, multiple bestselling author and co-founder of the Remote Leadership Institute

The game has changed. Our role as leaders in this time of unprecedented change is to look outside ourselves – to consider the needs and experiences of our teams, customers and communities. When we do that, we will serve everyone – including ourselves – far better.

Why Ethical AI Requires a Human Touch

By Dr. Sandrine El Sauaf Head of Global Leadership Development & Diversity, NTT DATA Business Solutions

Algorithms may be perceived as being an objective way to instill diversity, equity and inclusion in an organization, but AI is by no means exempt from the unconscious biases that human beings exhibit, and we must guard against thinking of AI as a silver bullet. We know that greater diversity leads to greater innovation, but diversity of thought and cultural background is also crucial in driving out biases from AI design.

Better Communication: Understanding the New Language of Digital Teamwork

By Erica Dhawan Leading expert on digital teamwork and author of Digital Body Language: How to Build Trust and Connection, No Matter the Distance

For many years now, there has been miscommunication happening in the workplace. It’s not just about age or technology – it’s because we didn’t have a rulebook for our body language in a digital world. One of the crucial cornerstones of this new way of working is ‘communicate carefully’ and, given how central reading and writing comprehension is to our hybrid work lives, reminding ourselves what good communication looks like is critical to being a conscientious colleague. As our workplaces have become increasingly remote, these principles should be at the forefront of all that we do.

Effective Change Management for a Resilient Workforce

By Julia Rumpel Senior Change Management Consultant, NTT DATA DACH

Change management ensures organizations can implement new ways of working, new technologies and new methodologies – as well as cultural and mindset changes – without losing employee traction and engagement. This vital element of project delivery keeps people and productivity on side while shifting business foundations towards the future.

Unconscious Bias is Harming Our Teams and Technology: How Can We Tackle It?

By Tom Winstanley CTO & Head of New Ventures, NTT DATA UK

Bias in technology is real, and as we design and build increasingly powerful systems, our obligations to those using the technology increase in step. Two experts share what they’ve learned for building diverse and efficient teams and ethical AI frameworks.

Hybrid Happiness: Designing the Work Environment of the Future

By Ioana Zdrenghea People Experience Manager, NTT DATA Romania

With organizations currently looking at an increasingly detached workforce and a fierce talent war, a human-centered approach to HR is certainly gaining traction. This is where design thinking comes into play – to remain competitive, companies need to involve people in co-designing an environment where they want to show up.

Building Gentelligent Cultures for the Future of Work

By Megan Gerhardt Professor of Management & Leadership - Miami University

Within every organization today, there is an untapped source of advantage, one we all possess but almost no-one is using well: the potential of age diversity. Intergenerational collaborations tap into the different expertise that stems from growing up in different periods of history. To get away from the notion that teams made up of multiple generations will suffer from miscommunication and conflict, leaders must create organizational cultures where generational differences are reframed as a source of strength and opportunity.

Employee Wellbeing is the Core of Connected Workplaces

By Laura Lipponen People Function, Global Leadership Development & Diversity, Expert Health & Wellbeing, NTT DATA Business Solutions AG

Leaders will need to learn to manage wellbeing and the social aspects of team relationships, if they want to successfully build connection and productivity in the workplace of the future.

Inclusion and Diversity Matter, and Here’s Why

By Stephen Frost CEO, Included

Leaders today face a bewildering amount of change and uncertainty. They are expected to guide others, even when they themselves are unsure of the way forward. Yet diversity, which is often perceived as a problem, is actually a free resource to help leaders to de-risk and calibrate their decision-making.

Future Fit: Implementing Cloud-Based ERP the Right Way

By Ulrich Kreitz Head of Managed Services Germany, NTT DATA Business Solutions

Enterprise Resource Planning is a key piece of the puzzle when it comes to turning operational excellence into competitive advantage. But as the cloud opens up opportunities, relationships between clients, services and suppliers are changing. As suppliers are being asked to accept more client risk, and own processes in the future, success in the new world will come from carefully building trust.

Nurturing Inclusivity and Productivity in a Hybrid World

By Pragya Limbu Principal Consultant, Business Consulting, NTT DATA UK

Businesses must continue to navigate the evolving relationship between employers and employees to ensure a happier and productive workforce. Setting clear expectations and empathizing with individual motivations and priorities encourages transparency, and helps to build a trusting culture in the organization.

The Rise of Collaborative Leadership

By Maria Metz CEO, NTT DATA Romania

The collaborative approach to leading teams is best suited for today’s complex workplace, where newer, less-defined problems need agile solutions. Through collaborative leadership, executives can create an inclusive environment that energises teams, releases creativity, and cultivates a company culture that is both productive and joyful where information is exchanged organically, and everyone takes responsibility for the whole.

Adaptive, Diverse and Cyber-Effective: The Elements of an Intelligent Organisation

By John Beckford Partner at Beckford Consulting, President at the Cybernetics Society, professor and author

We need to rethink the organisation. We must break from the traps of historic convention, stop managing the wrong things and embrace an adaptive synthesis of people, behaviours and processes enabled by effective information. In doing so, intelligent organisations will deliver greater value to all stakeholders.

An Intelligent Organisation Starts and Ends With People

By Jan Henning Gerhard Bock Managing Director, Giesecke+Devrient Mobile Security GmbH

Nature shows the way: those who adapt, survive. This also applies to organisations, especially against the background of enormous challenges, such as accelerated technological evolution, pandemics and climate change. To achieve this, organisations must leave behind linear-hierarchical structures and move towards networked-intelligent ones. But how can this be achieved?

The Future of Work is More Flexible, Greener and Smarter

By Christopher Heath Solutions Lead for Digital Workplace and Healthcare, NTT DATA UK

Smarter and more sustainable workplaces are essential for all businesses as we tentatively emerge from the restrictions of the pandemic. Technology is pivotal in not only providing a seamless user experience but also in building a greener IT strategy.

White Paper: Lessons from the future

The sudden shock of the changes brought about as a result of coronavirus has passed, and we are now settling into what is likely to be a long period of working from home. Our sister companies, particularly NTT DATA Italia, have been coping with this situation for some time already, and we have benefitted from their experience. We would like to share some of what they have discovered.

Why Small Teams are the Engine for Agile Transformation

By Neil Perkin Author of Agile Transformation

In agility, less is definitely more. From communication to productivity to trust, small teams are one of the critical factors in making enterprise agility a reality – and a success – for any business.

The Secret of Enterprise Agility: Where Science Meets Organisational Change

By Erich R Bühler Bestselling author and founder of Enterprise Agility University

Most mindsets or frameworks developed to support an environment where employees can confidently adapt to market opportunities, such as Agile, Lean, and Scrum are not enough. A new framework of reference is required, one that draws on neuroscience, organisational psychology and new types of leadership.

Learning to Transform: How Collaboration and Care Help Us Deal With Change

By Ram Tankudar DevOps Principal Consultant, NTT DATA UK

Learning is a critical part of an organisation’s ability to transform. The steep learning curve on cloud native migrations offers a useful lens through which to understand how we can improve both training and ways of working, in order to create an agile and future-fit organisation.

Cultivating Agile and Adaptive Teams the Military Way

By Gareth Tennant Former Head of Intelligence of the Royal Marines

With a ‘mission command’ philosophy, organisations can adapt to the VUCA environment businesses face today. By focusing on the team’s coherence as a whole, and its ability to share information and make decisions effectively, organisations can thrive in uncertainty.

Bringing Everyone Along: A Model for Maximising Adoption in Change Projects

By Livio Selvini Senior Engagement Manager Strategy & Governance, NTT DATA Italia

Change management is an underrated tool in the fight against continual disruption. With a few basic tenets, companies can get a handle on quickly assembling resources – and, crucially, maximising buy-in from the workforce – in response to changing external and internal environments.

Design in a Remote World

By Dominic Quigley Creative Director, Tangity

Even as we return to the physical office as the effects of the pandemic begin to subside, remote working is here to stay. And there are few disciplines which rely on in-person collaboration for innovation as much as design. By embracing new technologies, we can not only facilitate but also improve ways of working.

Unlocking Potential to become an Organisational da Vinci

By Peter Fisk Global thought leader and author of Gamechangers

One of the biggest challenges faced by leaders is connecting the diverse perspectives and skills inside, and outside, the organisation in order to focus innovation efforts. Peter Fisk, takes us through what we can learn from Microsoft’s renaissance under Satya Nadella.

True Innovation through Digital Participation

By Tijen Onaran Entrepreneur, investor, best-selling author and speaker

Study after study shows that a diverse workforce and diverse management teams are more creative, innovative and successful. But diversity is just part of the puzzle. For a company to be truly innovative, the platform for new ideas to emerge must be open and accessible to all.

Play, Build, Innovate: How to Assemble the Future You and our Customers Want

By Tim Bardell Head of Consulting, NTT DATA UK

If creativity is the starting point for innovation, then play is the starting point for creativity. But without a connected ecosystem, both in and outside the organisation, great ideas will fail to come to fruition. Harnessing diversity of thought and empowering your workforce with curiosity, passion and collaboration, is how businesses need to behave if they want to become constant innovators.

Go to the Edges of the Map

By Sam Conniff Author of the international best-seller and "modern life bible" Be More Pirate. , Alex Barker Culture change expert and co-author of How to: Be More Pirate.

Often, all we need to embrace the unorthodox is the permission to do so. The idea of “the rebel pirate” can give rise to fertile, free-thinking environments, ripe for innovation. Fortune favours the bold, after all.

How Diversity & Inclusion Drive Innovation

By Stefanie K. Johnson Associate Professor of Management at University of Colorado and author of Inclusify

Diverse perspectives help teams to see things in new ways, not only driving the creation of better products but also helping businesses reach a broader customer base and garner success in new markets. But to go from good to great, innovative teams must prioritise inclusion – making your employees feel safe to express their unique perspectives.

Creating Innovation in the Status Quo

By Tendayi Viki Corporate innovation expert and award-winning author of Pirates in the Navy

How can the entrepreneurial spirit needed to truly innovate be fostered inside a system designed to maintain the status quo? This is a challenge faced by businesses across the globe. Leaders must break down the barriers in their organisations, to truly create space for innovation.

Distant, but close: a new way to experience spaces in the “liquid” office

By Pietro Scarpino Head of the Internet of Things Service Line, Artificial Intelligence and Virtual Reality

The experience of the past months has been an opportunity to reflect on the office of the future. Here's how we imagined it. Translated from Italian

The CXO Podcast: Happiness, Society & Collaborative Innovation

By Giorgio Scarpelli Chief Technology & Innovation Officer, NTT DATA Italia , Luigino Filice Professor of Manufacturing Technologies at Calabria University

Creating Innovation within the Corporate Status Quo

By Tendayi Viki Corporate innovation expert and award-winning author of Pirates in the Navy

How Diversity & Inclusion Drive Innovation

By Stefanie K. Johnson Associate Professor of Management at University of Colorado and author of Inclusify

White Paper: Re-Energising Employees to Thrive in a Changing Business

The white paper examines some of the key challenges facing organisations as the digital revolution gathers pace. By understanding the new disruptive environment and connecting people across (and beyond) the workforce, organisations can become more motivated, inventive, adaptable and quick to respond.

White Paper: Building a High-Performance Culture

This paper investigates how to build a high-performing company culture through purpose, meaning and entrepreneurship.

The Mobilised Organisation: Building Power through People for a Resilient, Innovative and High Performing Organisation

By Candice McGlen Talent development expert, member of the Forbes HR Council and author of Engage Us Now!

When discussing employee culture, much focus has been put on agility, or the ability to respond to change. But to remain relevant and competitive, organisations must also consciously lead the change. In this way, there is much leadership teams can learn from social change movements, where authentic purpose, a belief in people power and the removal of barriers to participation mean that grassroots mobilisation can have real impact.

If They Work For You, You Work For Them

By Sanjeev Hanji Client Partner, NTT DATA UK

Effective leaders know how to cultivate the environment that is most conducive with experimentation and learning, by having an unwavering focus on putting your people first.

No More Us and Them

By Joe Trainor VP, Head of Design & Sustainable growth, NTT DATA UK

Why leaders need to embrace change at an organisational and cultural level to be able to manage the evolving landscape of business relationships, and how small steps can make all the difference.

Lessons from the Combat Zone

By Gareth Tennant Former Head of Intelligence of the Royal Marines

What lessons can leaders learn from the military that will aid them in making effective intelligence-led decisions under conditions of constant change and uncertainty? In a world irreversibly changed, by acting with foresight and insight, business leaders can thrive even amongst complexity.

Welcome to the first issue of CXO Magazine

By Walter Ruffinoni CEO NTT DATA Italia

Welcome to the first edition of CXO by NTT DATA, a brand-new magazine aimed at corporate leaders. The theme for this first issue is ‘A Culture of Entrepreneurship’.

Creating the Platform for Entrepreneurial Culture

By Walter Ruffinoni CEO NTT DATA Italia

In an age of disruption like never before, openness to new ideas – from every level of the organisation – is the first step to cultivating the kind of employee culture that celebrates and encourages entrepreneurship. And innovation from within is the key to survival.

A Toolkit for Culture Innovation

By Cantemir Mihu Chief Technology Officer, NTT DATA Romania

Creating the culture for an entrepreneurial mindset to flourish takes more than a shift in management. A robust toolkit with creativity at its heart, nurtured and encouraged through day to day business is required for true behavioural change.