102 results
Leadership First, Location Second
No matter how you feel about it, remote work is here to stay. As leaders, how confident and comfortable you are with this shift will depend on your own experiences, background, and even your seniority. There are very real changes involved in working remotely or in hybrid teams, but there is good news: when we take the time to be intentional, the proper courses of action become clear.
Hybrid working Post-Covid workplace Shaping culture Strategy Trust
Why Now is a Moment That Matters
The game has changed. Our role as leaders in this time of unprecedented change is to look outside ourselves – to consider the needs and experiences of our teams, customers and communities. When we do that, we will serve everyone – including ourselves – far better.
Hybrid working Organisational design Strategy Team dynamic
How to Make the New, Hyper-Connected World of Work Work for Everyone
Successful leadership in today’s world of hybrid work requires a reset in how we manage and empower our teams. Leaders should focus on facilitating social connections and creating a fertile breeding ground for innovation by establishing the structures for employees to communicate and collaborate across boundaries.
EX Hybrid working Operational agility Shaping culture Strategy Working practices
New Work: Is the Great Resignation Finally Making Us Think Differently?
Few companies have fully grasped the reality of today’s New Work challenges. The majority seem content to wait and see – but this complacency could mean the difference between moving ahead and lagging behind. There is a lot at stake, and to make a success of the new world of work leaders need to move on from technology and team leadership and focus on strategy at a higher level.
Hybrid working Shaping culture Strategy Talent management Working practices
Connecting Your Hybrid Workforce
Recent research from NTT showed that over 90% of organizations recognize the value of employee experience to their strategy, or as a crucial strategic differentiator, but just 25% fully agree that the value of EX is understood and embraced across the enterprise. Forward-looking organizations have moved ahead with secure-by-design digital transformation to enable hybrid working – and are reaping significant rewards. But can leaders, managers and employees agree on what the future of work should look like?
ESG EX Hybrid working Organisational design Strategy Whitepaper
Inclusion and Diversity Matter, and Here’s Why
Leaders today face a bewildering amount of change and uncertainty. They are expected to guide others, even when they themselves are unsure of the way forward. Yet diversity, which is often perceived as a problem, is actually a free resource to help leaders to de-risk and calibrate their decision-making.
Diversity, equity & inclusion Shaping culture Strategy Team dynamic
Responsible Freedom: Creating the Connected Future Workplace
The pandemic forced businesses and organizations to abandon the physical office and adopt remote working. But with Covid now seemingly behind us, and hybrid practices well-established, is there a danger that without face-to-face interaction, organizations will lose the very thing that keeps them connected?
Hybrid working Post-Covid workplace Shaping culture Strategy Talent management
Thriving When the “Authorities” No Longer Know What to Do
Executives everywhere are having to re-evaluate their purpose and re-establish their resolve, building a new set of muscles to lead. True leadership is being the author of your own story, whilst staying true to your values. Holding on to that central purpose, that constant in a sea of changes, will allow leaders to thrive, even as the rulebooks are being rewritten before our eyes.
Purpose Shaping culture Strategy
Earning Trust and Customer Capital Through Integrity
Trust is what defines a business. To gain the utmost respect of not just their customers, but their employees, partners and communities, companies must earn their trust. But earning high levels of trust from people external to the business must begin with an internal commitment to integrity.
CX Social impact Strategy Trust
Why Trust is Stuck in the U-Bend
We are facing a continuing erosion of trust in the institutions of capitalism, globalization and democracy. But with a focus on regeneration, instead of just responsibility and resilience, businesses can plot a course through this period of disruption and systemic change.
Environmental impact ESG Social impact Strategy Trust
Trust: The New Currency of Business
In a world where skepticism and misinformation have now become the default, trust has become the new currency for business. And those companies that know how to spend it well can create a competitive advantage by making sure that their actions speak louder than words.
Purpose Security Shaping culture Strategy Talent management Trust
Gender Equality – The New Leadership Advantage
In today’s fast-changing markets, where adaptability is key to success, traditional leadership thinking is too rigid to effectively respond to unexpected events. What’s needed instead at a senior level is a vibrant mix of thought and opinions that can deliver creative solutions to unexpected events. This means that organizations with greater gender balance at the highest level are much better equipped to remain competitive.
Diversity, equity & inclusion EX Organisational design Shaping culture Strategy Talent management Working practices
Welcome to the sixth issue of CXO Magazine
Today, organizations are harnessing rapid advances in technology and cutting-edge innovation to enable success in the marketplace. Yet amid the fast-paced drive to meet customer and business goals, leaders are realizing that, in addition to the speed to deliver, there must be a constant, unwavering focus on building and maintaining trust.
Issue welcome Strategy Trust Welcome Letters
TX Marks the Spot: The Strategic Value of Total Experience
The past ten years have seen the evolution of expectations, from what customers expect from brands and what employees expect from employers, to what the organisation expects from itself, its own culture and reputation. Combined, these expectations define the concept of the Total Experience (TX) – a concept that’s reshaping corporate strategy, interaction and engagement.
CX EX Strategy Trust
The Compassionate Corporation: A Pragmatic Approach to People-Centric Transformation
How can businesses change and grow in a way that’s both practical for the organisation and empathetic to the individuals that make it up? The first step is understanding that people are always the drivers, as well as the agents, of change. Leaders must now rethink their growth strategy and take a humanity-meets-pragmatism approach to driving their business forward.
Data strategy & BI Employee wellbeing Organisational design Strategy
Three Questions Every CEO Should Ask About Automation
Most descriptions of the role automation plays in an organisation are wrong. Automation is not just about alleviating mundane tasks. It’s tied to the cultural and workplace transformation we’re experiencing today because it’s about enhancing the human experience, both for our customers and our employees.
Automation Strategy Working practices
White Paper: The Road To Smarter Manufacturing
Manufacturers are dealing with fundamental changes in every part of their operations, with a growing demand for higher product customisation, making traditional manufacturing processes no longer fit for purpose. It’s time for manufacturing to undergo a new stage in its transformation: Hyper Automation.
Artificial intelligence Breakthrough technologies IoT Strategy Whitepaper
Intelligent Organisations: A Systemic Approach
Organisations can be designed to behave intelligently and sensitively, and indeed they must if they are to master the complexity of our current environment. Drawing on Systems Theory and Cybernetics, we can understand the prerequisites of organisational intelligence, and create the conditions for our organisations to flourish.
Operational agility Organisational design Strategy
How to implement an automation strategy that actually works
Leaders want their automation strategy to deliver long-lasting value and an attractive ROI. To achieve this, you need a data-driven strategy and a unified IT landscape, plus the courage to forge into new automation territories.
Automation Operational excellence Strategy
White Paper : History Made Faster: Why Automation Often Fails, But Doesn’t Have To
Business norms have been swept away by the Covid-19 pandemic; because of this disruption, change had to go deeper and faster than conventionally thought possible. Instead of “returning to normal”, we must now refocus technologies, working practices and business models to create an environment that will be starkly different to the old ways of working.
Automation Operational agility Strategy Whitepaper
Driving Intelligence With an Automation Strategy That’s Right for Your Business
Instead of allowing technology to drive business decision-making, intelligent leaders must thoroughly examine how automation and other market-changing technologies can best complement their business strategy – not define it.
Automation Data strategy & BI Design thinking Strategy
Adaptive, Diverse and Cyber-Effective: The Elements of an Intelligent Organisation
We need to rethink the organisation. We must break from the traps of historic convention, stop managing the wrong things and embrace an adaptive synthesis of people, behaviours and processes enabled by effective information. In doing so, intelligent organisations will deliver greater value to all stakeholders.
Organisational design Strategy Team dynamic Working practices
A Practical Guide to Getting the Most From Intelligent Automation
Intelligent automation is a business imperative: not just making organisations more efficient but enriching customer and employee experience – not to mention helping to identify new business strategies. To successfully transform your organisational culture to one that embraces automation, there are five key steps (and a few basic tenets) to ensure you get the most from IA.
Automation Breakthrough technologies Organisational design Strategy
An Intelligent Organisation Starts and Ends With People
Nature shows the way: those who adapt, survive. This also applies to organisations, especially against the background of enormous challenges, such as accelerated technological evolution, pandemics and climate change. To achieve this, organisations must leave behind linear-hierarchical structures and move towards networked-intelligent ones. But how can this be achieved?
Organisational design Strategy Talent management Team dynamic
Why It Makes Business Sense to Protect and Restore Nature
Business and nature are eternally and irreversibly linked. Corporations that transform their business models will gain a competitive advantage over those that do not advocate for nature. To take a leadership position in this realm, companies must Assess, Commit, Act and Advocate.
Environmental impact ESG Partnerships Strategy
Transforming for Growth and the Future of the Planet
As we navigate the rapidly-changing business landscape, soon the only lasting competitive advantage that companies have will be the sustainability of their operations and their readiness to develop products and services that positively impact the world around them.
Environmental impact ESG Social impact Strategy
The Role of Operations: Sustainability, Optimisation and Cost Reduction Working Together
R&D into new forms of power generation, such as solar and wave power, might always attract the most attention, but the teams and individuals running the operational side of businesses also have the opportunity to make a difference. Significant change can come from internal optimisation.
ESG Operational agility Operational excellence Strategy
Sustainability Trends for a Stronger, More Resilient and Nature-Positive World
There is money to be made from nature-positive transitions. Recent moves and initiatives from governments, regulatory bodies and the finance sector are opening up new doors for opportunity. When more companies get onboard, we’ll begin to see real change towards emissions targets.
Environmental impact ESG Social impact Strategy
Only Natural: Using the Five Capitals Model to Form a Sustainable Development Strategy
A more detailed framework is needed to understand how we can develop a sustainable society. The five capitals model expands on current assessments to include our dependence and impact on nature and the resources needed to achieve the SDGs. Luckily, there are already protocols in place to help integrate the capitals into operations.
Environmental impact ESG Finance Strategy
Embedding Sustainability Into Your Organisation’s Foundations
Sustainability reporting and standards are so important. Customers want to know that the companies they work with have clearly defined sustainability goals and mandates. Companies need to be prepared, need to recognise the value of sustainability in achieving their long- and short-term goals.
Corporate governance ESG Strategy
Bold, Innovative Partnerships Can Drive Sustainability and Benefit Business, People and Planet
Businesses must be pioneers of a new development path that is just, equitable and puts people and nature first. Beyond ensuring their own operations are sustainable, businesses are primed to lead on rapid adaptation and the innovative solutions needed to drive change.
Charity Environmental impact Partnerships Strategy
