85 results
TX Marks the Spot: The Strategic Value of Total Experience
The past ten years have seen the evolution of expectations, from what customers expect from brands and what employees expect from employers, to what the organisation expects from itself, its own culture and reputation. Combined, these expectations define the concept of the Total Experience (TX) – a concept that’s reshaping corporate strategy, interaction and engagement.
CX EX Strategy Trust
The Compassionate Corporation: A Pragmatic Approach to People-Centric Transformation
How can businesses change and grow in a way that’s both practical for the organisation and empathetic to the individuals that make it up? The first step is understanding that people are always the drivers, as well as the agents, of change. Leaders must now rethink their growth strategy and take a humanity-meets-pragmatism approach to driving their business forward.
Data strategy & BI Employee wellbeing Organisational design Strategy
White Paper: The Road To Smarter Manufacturing
Manufacturers are dealing with fundamental changes in every part of their operations, with a growing demand for higher product customisation, making traditional manufacturing processes no longer fit for purpose. It’s time for manufacturing to undergo a new stage in its transformation: Hyper Automation.
Artificial intelligence Breakthrough technologies IoT Strategy Whitepaper
Three Questions Every CEO Should Ask About Automation
Most descriptions of the role automation plays in an organisation are wrong. Automation is not just about alleviating mundane tasks. It’s tied to the cultural and workplace transformation we’re experiencing today because it’s about enhancing the human experience, both for our customers and our employees.
Automation Strategy Working practices
Intelligent Organisations: A Systemic Approach
Organisations can be designed to behave intelligently and sensitively, and indeed they must if they are to master the complexity of our current environment. Drawing on Systems Theory and Cybernetics, we can understand the prerequisites of organisational intelligence, and create the conditions for our organisations to flourish.
Operational agility Organisational design Strategy
How to implement an automation strategy that actually works
Leaders want their automation strategy to deliver long-lasting value and an attractive ROI. To achieve this, you need a data-driven strategy and a unified IT landscape, plus the courage to forge into new automation territories.
Automation Operational excellence Strategy
White Paper : History Made Faster: Why Automation Often Fails, But Doesn’t Have To
Business norms have been swept away by the Covid-19 pandemic; because of this disruption, change had to go deeper and faster than conventionally thought possible. Instead of “returning to normal”, we must now refocus technologies, working practices and business models to create an environment that will be starkly different to the old ways of working.
Automation Operational agility Strategy Whitepaper
Delivering Intelligent Innovation: A Change in Mindset
Change is everywhere across business, society and technology today. In many ways, we’re better placed to respond than ever thanks to Big Data, IoT and Artificial Intelligence. To manage innovation in this new world, though, the answer may lie with thinking more broadly, and more intelligently, than technological solutions alone.
Breakthrough technologies Innovation Strategy
Driving Intelligence With an Automation Strategy That’s Right for Your Business
Instead of allowing technology to drive business decision-making, intelligent leaders must thoroughly examine how automation and other market-changing technologies can best complement their business strategy – not define it.
Automation Data strategy & BI Design thinking Strategy
An Intelligent Organisation Starts and Ends With People
Nature shows the way: those who adapt, survive. This also applies to organisations, especially against the background of enormous challenges, such as accelerated technological evolution, pandemics and climate change. To achieve this, organisations must leave behind linear-hierarchical structures and move towards networked-intelligent ones. But how can this be achieved?
Organisational design Strategy Talent management Team dynamic
Adaptive, Diverse and Cyber-Effective: The Elements of an Intelligent Organisation
We need to rethink the organisation. We must break from the traps of historic convention, stop managing the wrong things and embrace an adaptive synthesis of people, behaviours and processes enabled by effective information. In doing so, intelligent organisations will deliver greater value to all stakeholders.
Organisational design Strategy Team dynamic Working practices
A Practical Guide to Getting the Most From Intelligent Automation
Intelligent automation is a business imperative: not just making organisations more efficient but enriching customer and employee experience – not to mention helping to identify new business strategies. To successfully transform your organisational culture to one that embraces automation, there are five key steps (and a few basic tenets) to ensure you get the most from IA.
Automation Breakthrough technologies Organisational design Strategy
Why It Makes Business Sense to Protect and Restore Nature
Business and nature are eternally and irreversibly linked. Corporations that transform their business models will gain a competitive advantage over those that do not advocate for nature. To take a leadership position in this realm, companies must Assess, Commit, Act and Advocate.
Environmental impact ESG Partnerships Strategy
The Role of Operations: Sustainability, Optimisation and Cost Reduction Working Together
R&D into new forms of power generation, such as solar and wave power, might always attract the most attention, but the teams and individuals running the operational side of businesses also have the opportunity to make a difference. Significant change can come from internal optimisation.
ESG Operational agility Operational excellence Strategy
Transforming for Growth and the Future of the Planet
As we navigate the rapidly-changing business landscape, soon the only lasting competitive advantage that companies have will be the sustainability of their operations and their readiness to develop products and services that positively impact the world around them.
Environmental impact ESG Social impact Strategy
Sustainability Trends for a Stronger, More Resilient and Nature-Positive World
There is money to be made from nature-positive transitions. Recent moves and initiatives from governments, regulatory bodies and the finance sector are opening up new doors for opportunity. When more companies get onboard, we’ll begin to see real change towards emissions targets.
Environmental impact ESG Social impact Strategy
Only Natural: Using the Five Capitals Model to Form a Sustainable Development Strategy
A more detailed framework is needed to understand how we can develop a sustainable society. The five capitals model expands on current assessments to include our dependence and impact on nature and the resources needed to achieve the SDGs. Luckily, there are already protocols in place to help integrate the capitals into operations.
Environmental impact ESG Finance Strategy
Embedding Sustainability Into Your Organisation’s Foundations
Sustainability reporting and standards are so important. Customers want to know that the companies they work with have clearly defined sustainability goals and mandates. Companies need to be prepared, need to recognise the value of sustainability in achieving their long- and short-term goals.
Corporate governance ESG Strategy
Bold, Innovative Partnerships Can Drive Sustainability and Benefit Business, People and Planet
Businesses must be pioneers of a new development path that is just, equitable and puts people and nature first. Beyond ensuring their own operations are sustainable, businesses are primed to lead on rapid adaptation and the innovative solutions needed to drive change.
Charity Environmental impact Partnerships Strategy
Taking Action Now to Prioritise ESG Impact
The future belongs to businesses who are acting now to weave environmental, social and corporate governance criteria into everything they do. With business-societal interactions changing as we emerge from the pandemic, the challenges we face can help rather than hinder progress if we remain committed to reform and innovation.
Diversity, equity & inclusion ESG Purpose Strategy
Reasons to be Cheerful: Why It Pays To Be Optimistic About Sustainability
More than a legal obligation to meet governmental targets, consumers, employees and investors are all pointing towards a sustainable future. We can see that sustainability presents a number of profitable opportunities. So, the question is: can you afford to be left behind?
ESG Finance Strategy
Quantum Computing’s Leap into a Sustainable Future
Complex computations are needed to help us solve the planet’s climate crisis. Business innovators can stay one step ahead of changes with an adolescent mathematical field, Quantum Computing – the tool that will increase the velocity of exploration toward a more sustainable future.
Breakthrough technologies Environmental impact Quantum computing Society 5.0 Strategy
Seven Tools for Sustainability Success
We don’t have time to think conceptually about sustainability operations anymore – we must act. Results on the ground are what we need to move the needle, but many leaders aren’t sure how to get started. With this toolkit, you can put theory into practice now.
Data strategy & BI ESG Innovation Strategy
Leading Transformations – The Fundamental Shift in Strategic Management
Our planet is the only known place in the universe that has brought about this incredibly rich diversity of life. But it also brought about a strange species, equipped with the capacity to diminish life on Earth – or rescue it. The most powerful actors for transforming our world are companies. If they change the way they operate, hope for the future gains a new meaning.
Environmental impact Purpose Social impact Strategy
Making the Case for Sustainability
The risk to your business of doing nothing to move toward sustainable operations might be the greatest risk you can take in this volatile environment. The potential for disruption by government and market forces has businesses asking: Why has it been traditionally difficult to make the case for sustainability, and how can I bring sustainability into my organisation?
ESG Finance Strategy
White Paper: How to make Business Agility a reality
Organisations that are focused, resilient, responsive, adaptable, versatile and able to sustainably innovate are successful. Taken together, these traits are known as ‘Business Agility’. The benefits are significant, including better organisational health – the best indicator of long-term performance. Despite this, many organisations struggle, with common challenges holding them back. At NTT DATA, we know it doesn’t have to be this way. This paper assesses the underlying challenges and describes our Business Agility framework to help clients thrive in the years to come.
Operational agility Strategy Whitepaper Working practices
The Secret of Enterprise Agility: Where Science Meets Organisational Change
Most mindsets or frameworks developed to support an environment where employees can confidently adapt to market opportunities, such as Agile, Lean, and Scrum are not enough. A new framework of reference is required, one that draws on neuroscience, organisational psychology and new types of leadership.
Operational agility Organisational design Strategy Team dynamic
The Challenge of Continuous Change
Adapt or perish. The rate of change in the post-Covid world is relentless. With the competitor landscape and customer demands changing at speed, the new enterprise must be hyper-adaptive, able to flex and adopt the agile mindset and principles to ultimately achieve competitive advantage and build better relationships with their customers, staff and communities.
Operational agility Shaping culture Strategy Working practices
Reimagining Work
The time for command-and-control is gone. To cope with the level and pace of change, the rules of business planning and management must be rewritten – with flexibility, robustness and self-organisation at the root. Rebelling against the norm is not only advantageous; it's critical.
Operational agility Shaping culture Strategy
In a World in Flux, You Need a Flux Mindset
In today’s world in flux, traditional change management is insufficient. Enterprise agility, operational adaptability, cultural flexibility and organisational fluidity all fundamentally depend on a new way of thinking about and relating to change, period. Welcome to a Flux Mindset: an essential tool for leadership, robust organisational culture and thriving talent from here on out.
Employee wellbeing Shaping culture Strategy Talent management
Inspire Organisational Agility, Don’t Command It
By treating staff as customers, letting go of perfectionism and ensuring teams are both empowered and encouraged to make decisions, leaders are giving their organisations the best chance of success amidst this time of great uncertainty. When people feel part of the change, as opposed to subject to it, the true benefits of agility can be realised.
EX Shaping culture Strategy Trust
Neo Business: How Enterprises Must React to Social, Economic and Environmental Change
What can be considered a ‘transformed’ business has changed significantly. Organisations must consider a plethora of concerns, from customer demands, social issues, environmental concerns to changing relationships with commercial partners, and this symbiotic relationship with the global societal fabric means a new reality for business transformation grounded in collaboration, wellbeing and education.
CX Environmental impact Social impact Strategy
Welcome to the third issue of CXO Magazine
Welcome to the third issue of CXO Magazine. Our theme for this issue is ‘Agility in the Age of Disruption’
Issue welcome Operational agility Post-Covid workplace Strategy Welcome Letters
Cultivating Agile and Adaptive Teams the Military Way
With a ‘mission command’ philosophy, organisations can adapt to the VUCA environment businesses face today. By focusing on the team’s coherence as a whole, and its ability to share information and make decisions effectively, organisations can thrive in uncertainty.
Operational agility Shaping culture Strategy Team dynamic