38 results
Connecting Your Hybrid Workforce
Recent research from NTT showed that over 90% of organizations recognize the value of employee experience to their strategy, or as a crucial strategic differentiator, but just 25% fully agree that the value of EX is understood and embraced across the enterprise. Forward-looking organizations have moved ahead with secure-by-design digital transformation to enable hybrid working – and are reaping significant rewards. But can leaders, managers and employees agree on what the future of work should look like?
ESG EX Hybrid working Organisational design Strategy Whitepaper
Gen Z at Work: What Young Professionals Expect From Leaders
As we strive to make sense of the global changes around us and balance our working and personal lives, the expectations of leadership have changed too. As consumers, Gen Zs are particularly known to hold organizations to account, and they’re no different in their expectations for work.
EX Hybrid working Purpose Social impact Talent management
Hybrid Happiness: Designing the Work Environment of the Future
With organizations currently looking at an increasingly detached workforce and a fierce talent war, a human-centered approach to HR is certainly gaining traction. This is where design thinking comes into play – to remain competitive, companies need to involve people in co-designing an environment where they want to show up.
Design thinking EX Hybrid working Post-Covid workplace Team dynamic
Looking Back to Get Ahead
Looking back has always been a crucial part of moving forwards. Understanding the history of the workplace can help business leaders to accelerate their path to success in the future. The best advice for delivering a great employee experience, that will attract and retain the best people, is hidden in our past.
EX Hybrid working Shaping culture Trust
Employee Wellbeing is the Core of Connected Workplaces
Leaders will need to learn to manage wellbeing and the social aspects of team relationships, if they want to successfully build connection and productivity in the workplace of the future.
Employee wellbeing EX Hybrid working Post-Covid workplace Team dynamic
How Data Can Enhance the In-Office Employee Experience
In a world where talent is demanding flexibility and employers want connection, data can provide the answer. Using the data you already have available in your office building can help you both to maximize resources, and make the office attractive to employees.
Employee wellbeing EX Hybrid working Post-Covid workplace
Essential Skills in a Digital Future
Digitally enabled collaboration through hybrid working models now seems critical to all our futures. The question is, are you ready? Alongside technological advances, your employees will need new skills and capabilities to thrive.
EX Hybrid working L&D Post-Covid workplace Talent management
Lessons From the Past to Guide the Future: Humanity in Cybersecurity
Creating effective cybersecurity systems is about so much more than understanding your vulnerabilities and putting measures in place to mitigate them. It begins with understanding what has made human beings feel safe in the past, and using those lessons and behaviors to build an electronic world they can trust.
CX EX Security Shaping culture Trust
Elevating Organizational Performance With Design Thinking
Overcoming the traditional mindsets that limit the technology landscape requires a refocus on human needs and empathetic design. With learnings from different cultures, the expertise of working within varied environments and the proven results that such creativity delivers, design-led approaches and frameworks are transforming how organizations tackle legacy challenges.
Design & UX Design thinking EX Shaping culture
Trusting the Human in Our Future
Employees and customers have new expectations of organizations, not just to speak and understand their language, but ultimately to be human – in the decisions that they make, the values they represent, and the way they contribute to human progress. Trust is the driving force of change and value creation; trust gives us the power to reimagine, rethink and reshape our world, environment and professional as well as personal context.
CX EX Shaping culture Trust Working practices
The Human Side of Risk
In such turbulent times, with a global pandemic and the drive towards the digital world, dependence on cyber safety and consumer trust only becomes increasingly important. Technology continues to develop in complexity, as do our methods to mediate it, but it’s imperative that we don’t forget the human side of risk, too.
EX Risk management Shaping culture Trust
Gender Equality – The New Leadership Advantage
In today’s fast-changing markets, where adaptability is key to success, traditional leadership thinking is too rigid to effectively respond to unexpected events. What’s needed instead at a senior level is a vibrant mix of thought and opinions that can deliver creative solutions to unexpected events. This means that organizations with greater gender balance at the highest level are much better equipped to remain competitive.
Diversity, equity & inclusion EX Organisational design Shaping culture Strategy Talent management Working practices
Why the Time Has Come to Reimagine the Employee Experience
Getting your EX right has the power to transform, making a fundamental difference to your people, your bottom line, and your organisation’s ability to deliver a positive social impact.
Design thinking EX Shaping culture
TX Marks the Spot: The Strategic Value of Total Experience
The past ten years have seen the evolution of expectations, from what customers expect from brands and what employees expect from employers, to what the organisation expects from itself, its own culture and reputation. Combined, these expectations define the concept of the Total Experience (TX) – a concept that’s reshaping corporate strategy, interaction and engagement.
CX EX Strategy Trust
Smart Learning: The Positive Effects of Digital Training on EX
Many things are shaking up the labour market at the moment, with added pressure to stem the flow of the ‘great resignation’. In our current context, employee experience (EX) is more important than ever. Here’s how organisations can use digital training and smart learning to keep employees happy.
EX Hybrid working Talent management Working practices
Amplifying Employee Satisfaction With Analytics
Covid has changed almost everything about how we work, and now HR is undergoing a revolution. HR’s most important role, arguably, is improving the employee experience – in turn contributing to profitability, competitiveness and, of course, the happiness of the workforce. Here’s how data and analytics support this aim.
Data strategy & BI EX Post-Covid workplace Shaping culture
Why Having a Clear Ethical Purpose Results in Better Business and Happier People
When the people who work in a company know and understand that their workplace puts people and planet first, they thrive. Purpose equals happier people.
Employee wellbeing EX Purpose Social impact
The Beating Heart of Sustainability: People
The world is online, working remotely, clocking long hours from unusual locations. It’s important to remember that the workers that sit behind the screens and keyboards are people, and they need more than just another KPI to keep them connected and engaged
Employee wellbeing EX Hybrid working Talent management
Achieving Sustainable Growth By Attracting Young Talent
Worldwide retention of top talent has been an organisational issue for some time now. The recent ‘turnover tsunami’ headlines show us the problem isn’t getting better. Here’s how NTT DATA Business Solutions Turkey, Middle East and North Africa have managed to retain 97% of new employees in the last five years.
EX Post-Covid workplace Recruitment Talent management
The Surprisingly Simple Formula for Smart Working
As we enter a new era of work, three key elements can help employee and employer alike respond favourably to the shift: communication, learning and a reimagined workplace. Taken together, these elements offer a model for truly smart working.
EX Hybrid working Post-Covid workplace Talent management
Inspire Organisational Agility, Don’t Command It
By treating staff as customers, letting go of perfectionism and ensuring teams are both empowered and encouraged to make decisions, leaders are giving their organisations the best chance of success amidst this time of great uncertainty. When people feel part of the change, as opposed to subject to it, the true benefits of agility can be realised.
EX Shaping culture Strategy Trust
Bringing Everyone Along: A Model for Maximising Adoption in Change Projects
Change management is an underrated tool in the fight against continual disruption. With a few basic tenets, companies can get a handle on quickly assembling resources – and, crucially, maximising buy-in from the workforce – in response to changing external and internal environments.
EX Operational agility Team dynamic Working practices
The Third Way: A Paradigm Shift in the Organisational and Social Models of the Workplace
In Italy, an experiment is redefining everything we know about the modern workplace. A ‘zero kilometre’ office, designed to promote relationships that transcend generational and sectoral boundaries - and overcome the conundrum of working safely and effectively in the post-Covid world.
EX Organisational design Post-Covid workplace Working practices
True Innovation through Digital Participation
Study after study shows that a diverse workforce and diverse management teams are more creative, innovative and successful. But diversity is just part of the puzzle. For a company to be truly innovative, the platform for new ideas to emerge must be open and accessible to all.
Diversity, equity & inclusion EX Innovation Team dynamic
White Paper: Re-Energising Employees to Thrive in a Changing Business
The white paper examines some of the key challenges facing organisations as the digital revolution gathers pace. By understanding the new disruptive environment and connecting people across (and beyond) the workforce, organisations can become more motivated, inventive, adaptable and quick to respond.
EX Talent management Team dynamic Whitepaper Working practices
The Question on Every Prospective Employee’s Lips: “What’s Your Purpose?”
The dynamic between employee and employer has shifted. People are now more selective about who they work for, placing greater importance on purpose and culture. To attract and retain talent, organisations need to be clear about why they exist, and live those values in everything they do.
EX Purpose Recruitment Talent management
The Kind of Culture Employees Love
Notoriously hard to define as culture is, now the rules have also changed on how organisations build it. Perks that provide short-term satisfaction won’t cut it and the corporate loyalty of our grandparents hasn’t stuck the generations. To thrive, organisations need to define their culture beyond the free lunches and casual Fridays and learn to utilise culture as a business tool.
EX Shaping culture Talent management Working practices
If They Work For You, You Work For Them
Effective leaders know how to cultivate the environment that is most conducive with experimentation and learning, by having an unwavering focus on putting your people first.
EX Shaping culture Team dynamic
The New Connectivity
A new kind of connectivity has emerged from the global health crisis and ensuing economic challenges of the last few years. Advancing technologies coupled with new ways of living and working have changed our needs for connection. With these changes, the corporate landscape must be reimagined.
CX EX Post-Covid workplace Working practices