21 results
Why the Time Has Come to Reimagine the Employee Experience
Getting your EX right has the power to transform, making a fundamental difference to your people, your bottom line, and your organisation’s ability to deliver a positive social impact.
Design thinking EX Shaping culture
TX Marks the Spot: The Strategic Value of Total Experience
The past ten years have seen the evolution of expectations, from what customers expect from brands and what employees expect from employers, to what the organisation expects from itself, its own culture and reputation. Combined, these expectations define the concept of the Total Experience (TX) – a concept that’s reshaping corporate strategy, interaction and engagement.
CX EX Strategy Trust
Smart Learning: The Positive Effects of Digital Training on EX
Many things are shaking up the labour market at the moment, with added pressure to stem the flow of the ‘great resignation’. In our current context, employee experience (EX) is more important than ever. Here’s how organisations can use digital training and smart learning to keep employees happy.
EX Hybrid working Talent management Working practices
Amplifying Employee Satisfaction With Analytics
Covid has changed almost everything about how we work, and now HR is undergoing a revolution. HR’s most important role, arguably, is improving the employee experience – in turn contributing to profitability, competitiveness and, of course, the happiness of the workforce. Here’s how data and analytics support this aim.
Data strategy & BI EX Post-Covid workplace Shaping culture
Why Having a Clear Ethical Purpose Results in Better Business and Happier People
When the people who work in a company know and understand that their workplace puts people and planet first, they thrive. Purpose equals happier people.
Employee wellbeing EX Purpose Social impact
The Beating Heart of Sustainability: People The world is online, working remotely, clocking long hours from unusual l
The world is online, working remotely, clocking long hours from unusual locations. It’s important to remember that the workers that sit behind the screens and keyboards are people, and they need more than just another KPI to keep them connected and engaged
Employee wellbeing EX Hybrid working Talent management
Achieving Sustainable Growth By Attracting Young Talent
Worldwide retention of top talent has been an organisational issue for some time now. The recent ‘turnover tsunami’ headlines show us the problem isn’t getting better. Here’s how NTT DATA Business Solutions Turkey, Middle East and North Africa have managed to retain 97% of new employees in the last five years.
EX Post-Covid workplace Recruitment Talent management
The Surprisingly Simple Formula for Smart Working
As we enter a new era of work, three key elements can help employee and employer alike respond favourably to the shift: communication, learning and a reimagined workplace. Taken together, these elements offer a model for truly smart working.
EX Hybrid working Post-Covid workplace Talent management
Inspire Organisational Agility, Don’t Command It
By treating staff as customers, letting go of perfectionism and ensuring teams are both empowered and encouraged to make decisions, leaders are giving their organisations the best chance of success amidst this time of great uncertainty. When people feel part of the change, as opposed to subject to it, the true benefits of agility can be realised.
EX Shaping culture Strategy Trust
Bringing Everyone Along: A Model for Maximising Adoption in Change Projects
Change management is an underrated tool in the fight against continual disruption. With a few basic tenets, companies can get a handle on quickly assembling resources – and, crucially, maximising buy-in from the workforce – in response to changing external and internal environments.
EX Operational agility Team dynamic Working practices
The Third Way: A Paradigm Shift in the Organisational and Social Models of the Workplace
In Italy, an experiment is redefining everything we know about the modern workplace. A ‘zero kilometre’ office, designed to promote relationships that transcend generational and sectoral boundaries - and overcome the conundrum of working safely and effectively in the post-Covid world.
EX Organisational design Post-Covid workplace Working practices
True Innovation through Digital Participation
Study after study shows that a diverse workforce and diverse management teams are more creative, innovative and successful. But diversity is just part of the puzzle. For a company to be truly innovative, the platform for new ideas to emerge must be open and accessible to all.
Diversity, equity & inclusion EX Innovation Team dynamic
White Paper: Re-Energising Employees to Thrive in a Changing Business
The white paper examines some of the key challenges facing organisations as the digital revolution gathers pace. By understanding the new disruptive environment and connecting people across (and beyond) the workforce, organisations can become more motivated, inventive, adaptable and quick to respond.
EX Talent management Team dynamic Whitepaper Working practices
The Question on Every Prospective Employee’s Lips: “What’s Your Purpose?”
The dynamic between employee and employer has shifted. People are now more selective about who they work for, placing greater importance on purpose and culture. To attract and retain talent, organisations need to be clear about why they exist, and live those values in everything they do.
EX Purpose Recruitment Talent management
The Kind of Culture Employees Love
Notoriously hard to define as culture is, now the rules have also changed on how organisations build it. Perks that provide short-term satisfaction won’t cut it and the corporate loyalty of our grandparents hasn’t stuck the generations. To thrive, organisations need to define their culture beyond the free lunches and casual Fridays and learn to utilise culture as a business tool.
EX Shaping culture Talent management Working practices
If They Work For You, You Work For Them
Effective leaders know how to cultivate the environment that is most conducive with experimentation and learning, by having an unwavering focus on putting your people first.
EX Shaping culture Team dynamic
The New Connectivity
A new kind of connectivity has emerged from the global health crisis and ensuing economic challenges of the last few years. Advancing technologies coupled with new ways of living and working have changed our needs for connection. With these changes, the corporate landscape must be reimagined.
CX EX Post-Covid workplace Working practices