Guiding leaders to greatness

Automation

16 results

Protecting Customer Accounts and Information in a World of Digital Connectivity

By Edmund Tribue Vice President, Risk & Compliance, NTT DATA Services

As our digital abilities become increasingly sophisticated, our cybersecurity measures develop at the same pace that a cybercriminal’s savviness also can. Businesses must continue to take the right measures to protect their futures with the developments of remote access and other digitization efforts.  

Building Trust in Artificial Intelligence

Trust is an imperative value in human interaction and behavior. In the business world, this is no different. AI has also become a key tool in unifying the business world with human elements to help automate processes and manage complex data. The pressure is on for organizations to keep up with the times and adopt using AI, but why are some companies hesitant to do so? Can AI be trusted?

Why Intelligent Applications Build Better Relationships With Customers

By Dragoş Căţoiu Head of Private Sector, NTT DATA Romania

With skilful use of technology and data, businesses today can create intelligent customer experiences that outclass anything that was previously possible. Intelligent applications – those that use AI and predictive analytics to provide personalised, actionable outcomes – cannot be overlooked for those wanting to get (or stay) ahead.

Three Questions Every CEO Should Ask About Automation

By Enrique Pantoja Head of Intelligence Automation, NTT DATA UK

Most descriptions of the role automation plays in an organisation are wrong. Automation is not just about alleviating mundane tasks. It’s tied to the cultural and workplace transformation we’re experiencing today because it’s about enhancing the human experience, both for our customers and our employees.

Revolution: The Path to Intelligent Transformation

By Alessandro Scozzi Associate Director, Business Service Line Consulting, NTT DATA Italy

The revolution is here. Processes, systems and organisations are evolving, changing to meet the new shape of business. The Fourth Industrial Revolution weaves digital into the very fabric of the organisation, wielding automation and interconnection. Yet challenges remain.

Overcoming Automation Anxiety

By Deana Rhoades Senior Director, Data Intelligence & Automation, NTT DATA Services

From data privacy to employee job security, there are a number of reasons why businesses might be anxious about automation. NTT DATA looks at how it has helped various health insurance companies overcome their fears and live happily (and profitably) alongside automation.

How workload automation can be a game-changer

By Stefan Schwieger Senior Managing Consultant, NTT DATA DACH

Most companies use workload automation software to automate business processes. However, reality also shows that a patchwork of different solutions quickly reaches its limits if end-to-end control across applications, data and infrastructures cannot be guaranteed.

White Paper : History Made Faster: Why Automation Often Fails, But Doesn’t Have To

Business norms have been swept away by the Covid-19 pandemic; because of this disruption, change had to go deeper and faster than conventionally thought possible. Instead of “returning to normal”, we must now refocus technologies, working practices and business models to create an environment that will be starkly different to the old ways of working.

How RPA Bots Help Chatbots Get Smarter

By Adrian Kostrz Innovation Manager, NTT DATA Business Solutions

Imagine if process automation was a matter of simply typing what you want. Well, this just became a reality. At a recent hackathon, an NTT DATA team demonstrated an innovative approach that integrates RPA bots and chatbots. The result was a tool that freed users from time-consuming, repetitive tasks, allowing them to focus on adding value while using natural conversation capabilities.

How to implement an automation strategy that actually works

By Chris Coles Solution Director, NTT DATA UK

Leaders want their automation strategy to deliver long-lasting value and an attractive ROI. To achieve this, you need a data-driven strategy and a unified IT landscape, plus the courage to forge into new automation territories.

Driving Intelligence With an Automation Strategy That’s Right for Your Business

By Felipe Antonio Bustos Senior Business Manager, NTT DATA Europe & LATAM

Instead of allowing technology to drive business decision-making, intelligent leaders must thoroughly examine how automation and other market-changing technologies can best complement their business strategy – not define it.

A Practical Guide to Getting the Most From Intelligent Automation

By Pascal Bornet Intelligent Automation expert, bestselling author and member of the Forbes Technology Council

Intelligent automation is a business imperative: not just making organisations more efficient but enriching customer and employee experience – not to mention helping to identify new business strategies. To successfully transform your organisational culture to one that embraces automation, there are five key steps (and a few basic tenets) to ensure you get the most from IA.

The CXO Podcast: How the Intelligent Organisation will win the Disrupted Future

By John Beckford Partner at Beckford Consulting, President at the Cybernetics Society, professor and author , Edo Tealdi Vice President, Nucleus & Enterprise Automation NTT DATA Services

Sustainability Transformation in Healthcare and Education

By Krishnappan Ramanathan Managing Director, NTT DATA Singapore

Technology will star in every organisation’s journey to more sustainable operations. Accelerated by the Covid-19 disruption, the most forward-thinking leaders in healthcare and education now embrace new digital tools to improve engagement, measure impact and optimise performance.

Reimagining Work – with Automation on Your Team

By Matthew Kearney Former Vice President Strategy, NTT DATA UK

How can we design the right environment for businesses to get the most from automation, so that current and future employees can focus on the human aspects of value creation?