17 results
How Automation Will Unlock the Next Level of Human Performance
When so much is changing in our day-to-day personal and professional lives, organizations need to make sure they are adjusting to the new demands of work whilst being sensitive and supportive of their workers. Automation allows employees to engage in creative, exciting, rewarding endeavors that lead to elevated career and personal satisfaction – as well as delivering efficiencies for the business.
Automation Employee wellbeing L&D Shaping culture Talent management Working practices
Protecting Customer Accounts and Information in a World of Digital Connectivity
As our digital abilities become increasingly sophisticated, our cybersecurity measures develop at the same pace that a cybercriminal’s savviness also can. Businesses must continue to take the right measures to protect their futures with the developments of remote access and other digitization efforts.
Automation CX Data privacy Financial services Security Trust
Building Trust in Artificial Intelligence
Trust is an imperative value in human interaction and behavior. In the business world, this is no different. AI has also become a key tool in unifying the business world with human elements to help automate processes and manage complex data. The pressure is on for organizations to keep up with the times and adopt using AI, but why are some companies hesitant to do so? Can AI be trusted?
Artificial intelligence Automation Corporate governance Diversity, equity & inclusion Trust Whitepaper
Why Intelligent Applications Build Better Relationships With Customers
With skilful use of technology and data, businesses today can create intelligent customer experiences that outclass anything that was previously possible. Intelligent applications – those that use AI and predictive analytics to provide personalised, actionable outcomes – cannot be overlooked for those wanting to get (or stay) ahead.
Artificial intelligence Automation CX Data strategy & BI
Three Questions Every CEO Should Ask About Automation
Most descriptions of the role automation plays in an organisation are wrong. Automation is not just about alleviating mundane tasks. It’s tied to the cultural and workplace transformation we’re experiencing today because it’s about enhancing the human experience, both for our customers and our employees.
Automation Strategy Working practices
Revolution: The Path to Intelligent Transformation
The revolution is here. Processes, systems and organisations are evolving, changing to meet the new shape of business. The Fourth Industrial Revolution weaves digital into the very fabric of the organisation, wielding automation and interconnection. Yet challenges remain.
Automation Breakthrough technologies Operational excellence Organisational design
Overcoming Automation Anxiety
From data privacy to employee job security, there are a number of reasons why businesses might be anxious about automation. NTT DATA looks at how it has helped various health insurance companies overcome their fears and live happily (and profitably) alongside automation.
Automation Hybrid working Working practices
How workload automation can be a game-changer
Most companies use workload automation software to automate business processes. However, reality also shows that a patchwork of different solutions quickly reaches its limits if end-to-end control across applications, data and infrastructures cannot be guaranteed.
Automation Breakthrough technologies Data strategy & BI Operational excellence
White Paper : History Made Faster: Why Automation Often Fails, But Doesn’t Have To
Business norms have been swept away by the Covid-19 pandemic; because of this disruption, change had to go deeper and faster than conventionally thought possible. Instead of “returning to normal”, we must now refocus technologies, working practices and business models to create an environment that will be starkly different to the old ways of working.
Automation Operational agility Strategy Whitepaper
How RPA Bots Help Chatbots Get Smarter
Imagine if process automation was a matter of simply typing what you want. Well, this just became a reality. At a recent hackathon, an NTT DATA team demonstrated an innovative approach that integrates RPA bots and chatbots. The result was a tool that freed users from time-consuming, repetitive tasks, allowing them to focus on adding value while using natural conversation capabilities.
Automation Breakthrough technologies Operational excellence Talent management
How to implement an automation strategy that actually works
Leaders want their automation strategy to deliver long-lasting value and an attractive ROI. To achieve this, you need a data-driven strategy and a unified IT landscape, plus the courage to forge into new automation territories.
Automation Operational excellence Strategy
Driving Intelligence With an Automation Strategy That’s Right for Your Business
Instead of allowing technology to drive business decision-making, intelligent leaders must thoroughly examine how automation and other market-changing technologies can best complement their business strategy – not define it.
Automation Data strategy & BI Design thinking Strategy
A Practical Guide to Getting the Most From Intelligent Automation
Intelligent automation is a business imperative: not just making organisations more efficient but enriching customer and employee experience – not to mention helping to identify new business strategies. To successfully transform your organisational culture to one that embraces automation, there are five key steps (and a few basic tenets) to ensure you get the most from IA.
Automation Breakthrough technologies Organisational design Strategy
Sustainability Transformation in Healthcare and Education
Technology will star in every organisation’s journey to more sustainable operations. Accelerated by the Covid-19 disruption, the most forward-thinking leaders in healthcare and education now embrace new digital tools to improve engagement, measure impact and optimise performance.
Automation Breakthrough technologies Education Healthcare Social impact
Reimagining Work – with Automation on Your Team
How can we design the right environment for businesses to get the most from automation, so that current and future employees can focus on the human aspects of value creation?
Automation Organisational design Talent management Working practices