Welcome to the seventh issue of CXO Magazine

By Miguel Teixeira CEO, NTT DATA Americas

As we emerge into a world where the unexpected is commonplace and face-to-face interaction is no longer essential to run a business, many things are changing for employees and employers alike.

Latest issue : The Connected Future Workplace

Why Now is a Moment That Matters

By Kevin Eikenberry Thought leader, multiple bestselling author and co-founder of the Remote Leadership Institute

The game has changed. Our role as leaders in this time of unprecedented change is to look outside ourselves – to consider the needs and experiences of our teams, customers and communities. When we do that, we will serve everyone – including ourselves – far better.

A Lesson in Workplace Learning

By Laura Bartoli Engagement Manager, NTT DATA Sara Manocchio Associate Manager, HR Transformation Practice, NTT DATA Italy

Leadership First, Location Second

By Wayne Turmel Co-founder of the Remote Leadership Institute and co-author of the Long-Distance Leader

How to Make the New, Hyper-Connected World of Work Work for Everyone

By Anna Budde Chief Marketing Officer, NTT DATA DACH

Successful leadership in today’s world of hybrid work requires a reset in how we manage and empower our teams. Leaders should focus on facilitating social connections and creating a fertile breeding ground for innovation by establishing the structures for employees to communicate and collaborate across boundaries.

Why Ethical AI Requires a Human Touch

By Dr. Sandrine El Sauaf Head of Global Leadership Development & Diversity, NTT DATA Business Solutions

Algorithms may be perceived as being an objective way to instill diversity, equity and inclusion in an organization, but AI is by no means exempt from the unconscious biases that human beings exhibit, and we must guard against thinking of AI as a silver bullet. We know that greater diversity leads to greater innovation, but diversity of thought and cultural background is also crucial in driving out biases from AI design.

Addressing the Lack of Diversity in Senior IT Roles

By Ida McKinley Sr. Vice President, IT Services, GM Financial

How is diversity, equity and inclusion changing talent management in the IT sector, and how can traditionally male-dominated industries such as technology make real change in order to realize the untapped potential of a diverse workforce? Being intentional about DEI holds the key to turning the concept of a people-first organization into actions with real impact.

Dive Deeper into the Connected Future Workplace


Better Communication: Understanding the New Language of Digital Teamwork

By Erica Dhawan Leading expert on digital teamwork and author of Digital Body Language: How to Build Trust and Connection, No Matter the Distance

Workforce Transformation: An Employee Perspective

By Kunal Koul Managing Director, Digital Consulting and Advisory, NTT DATA Services

A Recipe for Hybrid Working

By Jordi Largo Director, Liquid Workplace Business, NTT DATA EMEA & LATAM

Our physical and digital working environments are converging at breakneck speed, and few organizations would claim to be ready. Preparedness is often seen as a purely technological responsibility, but a broader set of ingredients is required for a truly successful strategy. As workplaces become more ‘liquid’ and organizations refine their post-Covid working practices, the key lies not just in tools and infrastructure but in behaviors that allow for understanding, organizing and optimizing work within this new hybrid environment.

Responsible Freedom: Creating the Connected Future Workplace

By Miguel Teixeira CEO, NTT DATA Americas

The pandemic forced businesses and organizations to abandon the physical office and adopt remote working. But with Covid now seemingly behind us, and hybrid practices well-established, is there a danger that without face-to-face interaction, organizations will lose the very thing that keeps them connected?

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The Connected Future Workplace Blogs

Workplace Diversity in a Global Society

By Dr Chaunda Scott Professor at Oakland University and author of Diversity in the Workforce: Current Issues and Emerging Trends

What’s the state of play in diversity education, and where are corporates falling short? To move from paying lip service to enacting real change, we must expand traditional leadership models with multicultural education competencies. Moving on from simply defining diversity initiatives and policies, the focus must now be on outcomes.

The Hybrid Office: A Work in Progress

By Klaus Strack Managing Director, Business Unit Germany, NTT DATA Business Solutions

Essential Skills in a Digital Future

By Isabel Amor Cordero Liquid Workplace Manager at Talent & Transformation, NTT DATA EMEAL

Looking Back to Get Ahead

By Gethin Nadin Award-winning psychologist and author of A World of Good: Lessons from Around the World in Improving the Employee Experience

Looking back has always been a crucial part of moving forwards. Understanding the history of the workplace can help business leaders to accelerate their path to success in the future. The best advice for delivering a great employee experience, that will attract and retain the best people, is hidden in our past.

Inclusion and Diversity Matter, and Here’s Why

By Stephen Frost CEO, Included

Leaders today face a bewildering amount of change and uncertainty. They are expected to guide others, even when they themselves are unsure of the way forward. Yet diversity, which is often perceived as a problem, is actually a free resource to help leaders to de-risk and calibrate their decision-making.

Previous Issue: The Trust Imperative

Trust: The New Imperative for a License to Operate

Trust matters more than ever, but in the age of (mis)information, knowing who and what to trust is becoming increasingly difficult. The challenge to prove good corporate behavior is matched by the opportunity: trustworthy businesses have a competitive advantage extending from talent and customer attraction to organizational excellence and stronger growth. Forward-thinking leaders understand that trust is an economic asset, and a crucial one. As consumers and employees alike pay more and more attention to the business practices and social impact of brands, only those that demonstrate authenticity and social responsibility will have a license to operate.

The Purpose-Driven Corporate: Reimagining the Power of Business

By Debbie Haski-Leventhal CSR expert, professor of management at Macquarie Business School and author of Strategic CSR: A Holistic Approach to Responsible and Sustainable Business

Ethics: A Consultant’s Guide

By Ian Bower Director, Business Design Lead, NTT DATA UK

Trusting the Human in Our Future

By Philipp Kristian Human Futurist, author of The Trust Economy and RESET

Employees and customers have new expectations of organizations, not just to speak and understand their language, but ultimately to be human – in the decisions that they make, the values they represent, and the way they contribute to human progress. Trust is the driving force of change and value creation; trust gives us the power to reimagine, rethink and reshape our world, environment and professional as well as personal context.

Trust: The New Currency of Business

By Fernando Apezteguia CEO, NTT DATA UK

In a world where skepticism and misinformation have now become the default, trust has become the new currency for business. And those companies that know how to spend it well can create a competitive advantage by making sure that their actions speak louder than words.

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