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The Carbon Credit Market: An Opportunity to be Seized for a Sustainable Future

By Maria Vittoria TrussoniHead of Sustainability & Green Tech, NTT DATA Italia , Antonio PolicicchioAI and Quantum Computing R&D Project Team Leader, NTT DATA Italia

Carbon credits are already a rapidly growing market, and will soon become a crucial component – alongside the reduction of greenhouse gas emissions – in achieving carbon neutrality across all industries.

Is the Cloud Damaging the Planet?

By Bill WilsonChief Sustainability Officer and Head of Data & Intelligence Solutions, NTT DATA UK

Recent media coverage, such as BBC’s Panorama program that aired on 6th February, would lead some to conclude that cloud computing stands in opposition to environmental sustainability. The claim is focused on the ‘greedy’ data centers that support consumer applications such as Facebook and TikTok, which seem so essential to modern life. However, there is a strong pro-sustainability argument for the cloud.

Challenges and Opportunities of the Metaverse in Financial Services

As we begin to grow increasingly familiar with the concept of the metaverse, financial institutions are faced with multiple opportunities to maximize its potential – both for the end customer and for employees. While there will still be hurdles when incorporating the metaverse into commercial strategy, the value and competitive advantage of early adoption far outweigh the challenges.

Hybrid Work: Increase Performance & Ensure Employee Retention in 2023

Hybrid work models are now an important decision-making factor for job seekers. The clear majority of employees want a hybrid working model with the flexibility to choose between home and office as needed. The shift to hybrid work presents CEOs and CHROs with new challenges, but this change ultimately increases both organizational performance and employee loyalty.

Building and Using Digital Twins with AWS Cloud

By Artem KobrinSolutions Architect, NTT DATA Services

AWS Digital Twins can transform the industrial sector. The data collected from a digital twin delivers actionable insights into the complete lifecycle of processes, providing the tools to optimize workflows, optimize the supply chain, manage product quality, and spot any errors before they happen.

Destroy to Create: Is This the Answer to Creative Thinking?

By Cristina PaternosterSenior Engagement Manager, NTT DATA ITALIA , Luca PozzoliVice President Consulting, NTT DATA Italia

Creativity within organizations is vital in promoting the dynamic mindset necessary to enact innovation and change, and create value. NTT DATA’s value co-creation program nurtures creative thinking through four key stages.

Sustainability as a Hard KPI: This Is How IT Can Help

By Elmer KramerSAP SCM / QM consultant, NTT DATA Business Solutions

New EU legislation means that providing reporting on your organization’s CO2 emissions will soon be mandatory. Finding efficient ways to do this is crucial – and a good place to start is with specialized technology, which can help to calculate carbon impact in just a few clicks.

Digital Transformation in the Consumer Goods Industry

By Waliuollah AliHead of Industry Segments Consumer Products and Process Industries, NTT DATA Business Solutions

When it comes to consumer goods, standards are exactingly high across the industry, and processes are often complex. Digital transformation across multiple vectors – from logistics to packaging to quality control – can both revolutionize efficiency and ensure that the highest standards are met.

Cloud is the Future of Banking (But Getting There is Not Easy)

By José Manuel PérezGlobal Head of Banking Platforms and Banking in the Cloud, NTT DATA

As digital native challenger banks rapidly encroach, it has become imperative for retail banks to move to the cloud to compete. There are numerous benefits associated with cloud migration, but they should also be aware of the pitfalls.

Clear Skies Ahead: Capturing Maximum Value From Cloud

Roughly 20 years after its inception in the business world, cloud adoption is now all but universal, with almost every sizable company utilizing cloud services to some degree. However many of these companies still aren’t realizing its full potential, often due to the complexities of breaking away from their legacy systems. With the future of business predicted to take place on the cloud, such organizations face an increasing urgency to remain competitive by taking advantage of the full suite of cloud capabilities.

What the Future Digitalized Energy System Means for UK Energy Providers

By Eduardo FernandezUK Head of Gas, Power and Water, NTT DATA UK

As the UK energy industry collectively works towards the government’s ambitious emission reduction targets, robust digital strategy and unified data principles will be the bedrock for successful cross-sector modernization.

Turn Cloud Adoption into a Competitive Advantage

Cloud technologies are widely lauded for their sustainable cost advantages and built-in business flexibility, meaning that a shift to the cloud is often a key IT priority in increasing an organization’s competitiveness. However, an understanding of the growing ecosystem of technologies is a prerequisite for avoiding pitfalls – and cloud adoption must be carefully integrated into a holistic business transformation strategy to succeed.

How to Turn Customer Experience into a Tailwind for Revenue Growth

By Steve NiesmanExecutive Vice President, Americas Region President & CEO at NTT DATA Business Solutions US

With consumers able to choose between increasingly vast ranges of similarly-priced products and services, customer experience has become an important point of differentiation for businesses. If harnessed strategically, it can become a valuable source of revenue growth.

A Look at the Future of Supply Chain Finance

By Miguel Mas PalaciosDirector - Global Corporate Banking, NTT DATA EMEAL

Businesses across all industries have been forced to find solutions to a rapidly evolving market environment since the outbreak of coronavirus. For many firms, the economic challenges of Covid-19 have heavily disrupted their supply chains. But supply chain finance has provided a valuable lifeline during this highly turbulent time. Now, many innovations are emerging, offering enormous value for banks, buyers and suppliers.

The Current State of the Cold Chain

By Ujwala PatilSenior Manager at NTT DATA Services , Justin GoddardManager Consulting Services, NTT DATA Services

In the wake of the pandemic, the demand for temperature-sensitive products has never been higher – and the need for efficient, well-functioning cold chains has never been more apparent. With global supply chains already under pressure, the cold chain faces unique additional challenges.

The Race is On to Drive Drama Out of Digital

By Wayne BuschGroup President - Consulting & Digital Transformation Services, NTT DATA Services

Amid today’s widespread economic turbulence and uncertainty across global markets, businesses are under pressure to build and maintain organizational resilience through digital transformation. But how should they do this without getting swept up in the drama of external disruption?

Building the XR and Metaverse Economy: Challenges and Opportunities

As we approach the era of the Metaverse and XR, leaders can benefit from deepening their understanding of the opportunities, challenges and entirely new dimensions of business that will become an integral part of our professional lives in the next decade. While mass adoption is not yet widespread, the journey has already begun – and for early movers and enablers, the rewards could be significant.

Welcome to the eighth issue of CXO Magazine

By Eric ClarkChief Executive Officer, Americas, NTT Ltd.

It’s no secret that businesses can be exposed to more risk during unpredictable times. However, it is also important to remember that this is precisely when our clients need us the most. If we reframe how we think about uncertainty – seeing it as a time of learning and opportunity rather than a series of obstacles to be overcome – growth is not only possible, but highly likely.

Guide to the Metaverse: The Future is Already Here

By Francisco SpadaforaHead of Internet of Value, NTT DATA Italia

When we think of the metaverse, we should not think of a hypothetical world but of a certain future. Technologies including augmented reality, IoT, cybersecurity and blockchain come together to form this new virtual space, and the opportunities for businesses and consumers alike are plentiful. But rather than trying to replicate the current world, we must be brave and creative in imagining a new one.

A Perspective on Harnessing the Potential of 5G

The advent of 5G networks has caused a great debate within the global telecommunications sector. The new generation of wireless networks is viewed as a savior by some, set to transform the industry back into a growth engine; to others, it looks to be another huge capital expenditure with an uncertain use case. For 5G to reach its full potential of becoming a significant revenue source, carriers need to adopt an ‘outside in’ approach to innovation.

Unconscious Bias is Harming Our Teams and Technology: How Can We Tackle It?

By Tom WinstanleyCTO & Head of New Ventures, NTT DATA UK

Bias in technology is real, and as we design and build increasingly powerful systems, our obligations to those using the technology increase in step. Two experts share what they’ve learned for building diverse and efficient teams and ethical AI frameworks.

Designing an Ethical Future

By Lisa WoodleyGeneral Manager - Northeast, Nexient an NTT DATA Company

Those designing the digital products and services we use every day have a great responsibility. Technology has the power to change the world, by connecting and empowering us all. But designers can’t do this alone – business leaders and decision-makers must act now, embedding ethical practices today, to make sure we’re on the right path.

Connecting Your Hybrid Workforce

Recent research from NTT showed that over 90% of organizations recognize the value of employee experience to their strategy, or as a crucial strategic differentiator, but just 25% fully agree that the value of EX is understood and embraced across the enterprise. Forward-looking organizations have moved ahead with secure-by-design digital transformation to enable hybrid working – and are reaping significant rewards. But can leaders, managers and employees agree on what the future of work should look like?

Gen Z at Work: What Young Professionals Expect From Leaders

By Palmer MontalbanoBusiness Consultant, NTT DATA Services

As we strive to make sense of the global changes around us and balance our working and personal lives, the expectations of leadership have changed too. As consumers, Gen Zs are particularly known to hold organizations to account, and they’re no different in their expectations for work.

Mind the Gap: Addressing the Current Shortage of Digital Skills to Meet the Needs of the Future

By Pam ChaseFormer SVP HR, NTT Data UK

The demand for digital skills is only accelerating as organizations embrace hybrid working. To meet the demands of the future workforce, training – for everyone, no matter where they are in their careers – is essential to ensure the digital skills gap does not hold your organization back.

The Future of the Workforce Is Here, Are You Ready?

By Kim CurleyVice President, Workforce Readiness Consulting, NTT DATA Services

With so much upheaval to the work environment in just a few years, our expectations of and relationship with work have changed completely. How can organizations prepare for these shifts as employees set new boundaries and seek purpose at work?

Zero Trust: Your Digital Transformation Requires a Risk Transformation

New and evolving technology landscapes need evenly-matched cybersecurity: as new opportunities arise through digital tools, so too do new risks. Using a framework such as Zero Trust – which assumes every entity attempting to access the system or network may have malicious intent and therefore, as a default, should not be trusted – provides the visibility and controls needed for modern businesses to protect themselves and their customers.

Make life easy for customers, not for ID fraudsters

By Mickey NachimovskeySenior Director, Business Development and Partnerships , NTT DATA UK

Strict ID checks become increasingly imperative in our rapidly evolving digital landscape, but sometimes they can be arduous. How can companies protect themselves and their customers from cyber risk while ensuring their processes are convenient, effective and user friendly?

Protecting Customer Accounts and Information in a World of Digital Connectivity

By Edmund TribueVice President, Risk & Compliance, NTT DATA Services

As our digital abilities become increasingly sophisticated, our cybersecurity measures develop at the same pace that a cybercriminal’s savviness also can. Businesses must continue to take the right measures to protect their futures with the developments of remote access and other digitization efforts.  

Misconceptions Around Zero Trust

By Sushila NairVice President, Security Services, NTT DATA Services

There are misconceptions around Zero Trust, as businesses may be fearful of a perceived need to completely rebuild their security architecture, but all it takes is a step-by-step approach. What is the journey to making the security of your business airtight?

Building Trust in Artificial Intelligence

Trust is an imperative value in human interaction and behavior. In the business world, this is no different. AI has also become a key tool in unifying the business world with human elements to help automate processes and manage complex data. The pressure is on for organizations to keep up with the times and adopt using AI, but why are some companies hesitant to do so? Can AI be trusted?

Zero Trust – It Begins With Identity Management

By Christian KochSenior Vice President Cybersecurity and Lead for IoT/OT NTT DATA DACH

Zero trust is a necessary evolution for businesses to be cyber secure in our digital modern landscape. To eliminate cyber risk and threats, businesses can implement a zero trust approach to protect data and systems every step of the way.

Information and Cybersecurity in the UK

By Ken JonesSecurity Consulting, Regulatory Director, NTT DATA , Warren O'DriscollHead of Security Practice, Senior Director, NTT DATA UK

The different needs of cybersecurity continue to evolve, in the same way that businesses must adapt and respond to these cybersecurity risks and challenges. Partnerships are just one of the many ways in which businesses can protect themselves and move with the times.

Welcome to the sixth issue of CXO Magazine

By Robb RasmussenGlobal CMO, NTT DATA

Today, organizations are harnessing rapid advances in technology and cutting-edge innovation to enable success in the marketplace. Yet amid the fast-paced drive to meet customer and business goals, leaders are realizing that, in addition to the speed to deliver, there must be a constant, unwavering focus on building and maintaining trust.

NTT DATA’s Zero Trust Journey 2: Architecture (and What We’ve Learned)

By Sushila NairVice President, Security Services, NTT DATA Services

The zero trust journey is all about taking measures to assure your business security at every level. While it sounds complex, it is more simple than it seems, and is worth every effort to ensure that access to data is only granted to those who have sufficiently proved their identity at every stage necessary.

Establishing Trust in Data for Businesses

By Theresa KushnerHead of North America Innovation Center, NTT DATA Services

Obtaining data can open up a whole wealth of business opportunities, as long as the data is valid and trustworthy. However, having incorrect, outdated or inaccurately sampled data can be damaging and costly. In such turbulent times, how can we secure data integrity for the best outcomes for businesses?

Why it’s not too late to resolve bias in AI

By Dina AlvarezHead of Strategic Talent Management & Transformation, NTT DATA

From picking up on our tendencies toward exclusion to offensively grouping characteristics, AI is learning (and scaling) our worst habits. Luckily, awareness and a desire to take action is growing across many organisations. It’s not too late to resolve this problem. So, what do businesses need to know and do to prevent it?

White Paper: The Road To Smarter Manufacturing

Manufacturers are dealing with fundamental changes in every part of their operations, with a growing demand for higher product customisation, making traditional manufacturing processes no longer fit for purpose. It’s time for manufacturing to undergo a new stage in its transformation: Hyper Automation.

Overcoming Automation Anxiety

By Deana RhoadesSenior Director, Data Intelligence & Automation, NTT DATA Services

From data privacy to employee job security, there are a number of reasons why businesses might be anxious about automation. NTT DATA looks at how it has helped various health insurance companies overcome their fears and live happily (and profitably) alongside automation.

How workload automation can be a game-changer

By Stefan SchwiegerSenior Managing Consultant, NTT DATA DACH

Most companies use workload automation software to automate business processes. However, reality also shows that a patchwork of different solutions quickly reaches its limits if end-to-end control across applications, data and infrastructures cannot be guaranteed.

White Paper : History Made Faster: Why Automation Often Fails, But Doesn’t Have To

Business norms have been swept away by the Covid-19 pandemic; because of this disruption, change had to go deeper and faster than conventionally thought possible. Instead of “returning to normal”, we must now refocus technologies, working practices and business models to create an environment that will be starkly different to the old ways of working.

How RPA Bots Help Chatbots Get Smarter

By Adrian KostrzInnovation Manager, NTT DATA Business Solutions

Imagine if process automation was a matter of simply typing what you want. Well, this just became a reality. At a recent hackathon, an NTT DATA team demonstrated an innovative approach that integrates RPA bots and chatbots. The result was a tool that freed users from time-consuming, repetitive tasks, allowing them to focus on adding value while using natural conversation capabilities.

How to implement an automation strategy that actually works

By Chris ColesSolution Director, NTT DATA UK

Leaders want their automation strategy to deliver long-lasting value and an attractive ROI. To achieve this, you need a data-driven strategy and a unified IT landscape, plus the courage to forge into new automation territories.

Don’t Sleep on Data: Three Steps to Diving In

By Shamlan SiddiqiVice President, Data Advisory & Transformation Group, NTT DATA Services

White Paper: Accelerating to an Intelligent Enterprise

What does it take to build an intelligent enterprise? The combination of human intellect and the computer’s proficiency in performing rules-based tasks creates a hybrid ability far better than man or machine can achieve alone. To become a digitally optimised organisation, and sustain it, companies need a clear understanding of what they hope to gain, plus a cohesive plan to bring technology and people together for the maximum benefit.

Artificial intelligence tells brands where to invest

By Ruggero Di BenedettoHead of Media Consulting, NTT DATA Italy

AI is maturing. One of its newest uses can help advertising match the most relevant content to the viewer, touching gaming, TV. Here’s how.

White Paper: The Big Pivot – From Disruption to Digital Transformation

No industry has been left untouched by the pandemic. Since its onset, companies have been in a constant state of heightened flux: adjusting, recovering or strategising for the future, and all eyes have been on the technology that has helped carry them through. As the economy starts to recover, organisations must pivot to meet any challenge head-on.

White Paper: Creating a Vision for a Sustainable Future

The world is changing beyond recognition. Society is increasingly demanding that companies address sustainability as part of their transformation to a post-pandemic world. Sustainability is now firmly on the C-Suite agenda and it’s at the heart of NTT DATA’s vision for the future.

White Paper: Building Back With Purpose for a Safe, Equitable and Connected Future

Technology has played a momentous role in responding to the Covid-19 crisis: supporting healthcare, enabling businesses and governments to function remotely and keeping people connected in lockdown. This speaks directly to the social impact goals of many companies around the world, whether that is to safeguard the health and safety of employees, bring communities together or improve access to vital services like health and education.