14 results
With skilful use of technology and data, businesses today can create intelligent customer experiences that outclass anything that was previously possible. Intelligent applications – those that use AI and predictive analytics to provide personalised, actionable outcomes – cannot be overlooked for those wanting to get (or stay) ahead.
Artificial intelligence Automation CX Data strategy & BIContinuous innovation used to be enough to drive growth. However, today’s organisations also must innovate at speed and scale. Indeed, a frequent question we hear from CEOs around the world is: “How can my organisation adapt and move faster?”
Artificial intelligence Breakthrough technologies Issue welcome Operational agilityFrom picking up on our tendencies toward exclusion to offensively grouping characteristics, AI is learning (and scaling) our worst habits. Luckily, awareness and a desire to take action is growing across many organisations. It’s not too late to resolve this problem. So, what do businesses need to know and do to prevent it?
Artificial intelligence Breakthrough technologies Diversity, equity & inclusion Social impactManufacturers are dealing with fundamental changes in every part of their operations, with a growing demand for higher product customisation, making traditional manufacturing processes no longer fit for purpose. It’s time for manufacturing to undergo a new stage in its transformation: Hyper Automation.
Artificial intelligence Breakthrough technologies IoT Strategy WhitepaperCould it be possible to make your organisation twice as agile? When businesses behave intelligently, they use data science to facilitate a culture of continual, democratised decision-making, which can cut response times in half.
Artificial intelligence Data strategy & BI Operational excellence Shaping cultureWhat safeguards do organisations have against the constant tide of disruption? Those that are smart are taking full advantage of technologies like cloud, AI and big data analytics – and doing so with one focus in mind: giving their people what they need to leverage the full power of their collective intelligence.
Artificial intelligence Breakthrough technologies Organisational designAI is maturing. One of its newest uses can help advertising match the most relevant content to the viewer, touching gaming, TV. Here’s how.
Artificial intelligence Brand Media Sports & cultureThe world is changing beyond recognition. Society is increasingly demanding that companies address sustainability as part of their transformation to a post-pandemic world. Sustainability is now firmly on the C-Suite agenda and it’s at the heart of NTT DATA’s vision for the future.
Artificial intelligence Blockchain ESG Sustainable technology WhitepaperInnovation in technology has great potential in helping to provide accessible, tailored learning for every child. Through our AIDA project, we created a unique system that could give caregivers and educators the information they need by bringing together elements from design, AI, IoT and VR.
Artificial intelligence Diversity, equity & inclusion Social impact VREducation is not just a fundamental right for everyone: it’s also a pathway to a better quality of life, playing an instrumental role in attaining many of the UN’s Sustainable Development Goals. Through sharing skills such as cybersecurity, businesses can spread knowledge and help to shape more resilient, informed future global citizens.
Artificial intelligence Education ESG Security Social impactIf the modern firm is an organism living through rapid and complex changes in its ecosystem, then data insight provides its sensory information. Using data to drive decision-making, as has long been the case for telecoms companies, holds the key to continual adaptation and improvement.
Artificial intelligence Data privacy Data strategy & BI StrategyNew norms are emerging. Social movements, such as Black Lives Matter or Fridays for Future, urge companies to position themselves politically; and new legal frameworks and standards such as GDPR push companies to rethink the ways they develop products and services. As the responsibilities of companies grow and change, making sure that ethics, diversity and inclusion, and sustainability are built into every process is essential for both consumer and company.
Artificial intelligence Breakthrough technologies Diversity, equity & inclusion ESG WhitepaperBusinesses strive to create new technologies, products and services that reshape or even disrupt their markets. Yet businesses also need to understand they must innovate sustainably and ethically. With pressure to innovate quickly - bias, ethics and discrimination can easily be forgotten.
Artificial intelligence Data privacy Diversity, equity & inclusion TrustAs businesses continue to evolve their use of automation, what does this mean for leadership? AI and machine learning promise massive efficiency gains, but at what cost? Effective leadership in today's agile businesses means connecting on an emotional level with each employee. An algorithm will never replace an empathetic leader.
Artificial intelligence Employee wellbeing Strategy Trust