Research Associate at Harvard Business School and co-author of The Power of Trust
Shalene Gupta is the co-author of The Power of Trust with Harvard Business School Professor, Sandra Sucher. She has previously been a Research Associate at Harvard Business School, a Reporter at Fortune and a Fulbright Scholar. She is currently working on her second book.
Trust can take years for organizations to build with customers and employees, but only moments to break. How can businesses secure and build trust that can stand the test of time in a turbulent period of economic shakiness, political unrest and a global pandemic?