Erica Dhawan

For many years now, there has been miscommunication happening in the workplace. It’s not just about age or technology – it’s because we didn’t have a rulebook for our body language in a digital world. One of the crucial cornerstones of this new way of working is ‘communicate carefully’ and, given how central reading and writing comprehension is to our hybrid work lives, reminding ourselves what good communication looks like is critical to being a conscientious colleague. As our workplaces have become increasingly remote, these principles should be at the forefront of all that we do.