Chief Executive Officer, Americas, NTT Ltd.
Eric Clark is Chief Digital and Strategy Officer focusing on go-to-market and offering management. As a key contributor and spokesperson for NTT DATA Services, Eric is often called upon to deliver his insights to clients, media and analysts on topics such as the development and execution of strategy and operations for digital transformation, cloud, mobility, internet of things and security. Eric has more than 25 years of experience in the IT industry.
Against the backdrop of a somewhat tumultuous economic landscape, a new trend is emerging: many companies are assessing the environment and deciding to direct their innovation efforts inwards, towards the more pragmatic matters of organizational efficiency and agility. When it comes to nurturing both long-term growth and customer value, this is a strategy that makes sense.
It’s no secret that businesses can be exposed to more risk during unpredictable times. However, it is also important to remember that this is precisely when our clients need us the most. If we reframe how we think about uncertainty – seeing it as a time of learning and opportunity rather than a series of obstacles to be overcome – growth is not only possible, but highly likely.