Operations & Employee Transformation Manager, NTT DATA Italia
Caterina has more than 20 years of experience in digital transformation, process optimization and change management projects, supporting different clients across different industries. Since 2018 her skills in talent attraction, development, best practice, and human capital process have led her to be responsible for Nord Italy Office Consulting Resource Management. In 2019 she became Head Operational Excellence and Employee Transformation practice in Consulting Italy.
As we enter a new era of work, three key elements can help employee and employer alike respond favourably to the shift: communication, learning and a reimagined workplace. Taken together, these elements offer a model for truly smart working.