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White Paper : History Made Faster: Why Automation Often Fails, But Doesn’t Have To

Business norms have been swept away by the Covid-19 pandemic; because of this disruption, change had to go deeper and faster than conventionally thought possible. Instead of “returning to normal”, we must now refocus technologies, working practices and business models to create an environment that will be starkly different to the old ways of working.

01 February 2022 • 1 min read


One of the long-term lessons of the pandemic crisis is that new ways of achieving business resiliency must be built in. We have also learned that it is entirely possible to transform how organisations work at pace and with agility.

Automation can be applied to almost any London Market business function. However, when change programmes are mismanaged, or understanding falls short, automation can fail to deliver on its promises. In this paper are five examples of processes that are traditionally highly labour-intensive, but which can be automated relatively easily. Learn how to apply automation with modern working models and new infrastructures so that this auxiliary technology performs at its best.

In this white paper, you’ll discover:

  • Where automation usually fails, and the very human “why” behind it;
  • Key examples where automation, such as RPA, has relieved processing costs, pressures and bottlenecks;
  • Why automation is relevant (and necessary) right now;
  • How automation doesn’t require infrastructure overhaul and can be applied alongside existing systems;
  • Examples of process automation in London’s insurance agencies;
  • Five common automation pitfalls to avoid;
  • How to choose an automation supplier that will help you succeed.

Download to read the full white paper and find out how to implement automation to relieve processing burdens.

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